Reference

mpvtogel Privacy Policy: Your Account Data

Your account details, wallet records and device signals have a clear place in the mpvtogel Privacy Policy.

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mpvtogel mpvtogel Privacy Policy: Your Account Data
HELP WITH REQUESTS

Where To Send Privacy Policy Questions

A clear support route helps when your Privacy Policy request concerns a phone check, wallet reference or device session.

Account request Use the support link from your account page to ask for a copy, correction…
Wallet reference For a DANA, OVO, GoPay or QRIS data question, send the transaction reference and…
Login concern If a new device or phone verification creates a privacy concern, report it through…
DATA HANDLING

Six Practical Privacy Policy Controls

We keep this policy practical by tying data handling to the account steps you can recognise.

Data we collect

We may collect your registered phone number, account details, verification result, wallet reference, browser type, device signal and session activity. These details help connect your request to the correct account record.

Why we use it

We use account and device data to provide login access, confirm phone verification, trace DANA or QRIS references, check unusual sessions and respond to requests made under this Privacy Policy.

Cookies and signals

Cookies and similar browser signals can remember session status and support security checks. You can adjust cookie controls in your browser, though changing them may affect how an account session is recognised.

Account security

We ask for the account phone or another matching detail before discussing private records. Never send your password in a support request; phone verification and session checks help us avoid releasing data to the wrong person.

How long we retain

We retain account, verification and payment references only for as long as needed for account support, security checks, legal duties and record matching. Retention can differ by record type and applicable local rules.

Requesting changes

You can ask us to access, correct or remove eligible personal data through the account support route. Tell us the requested action and registered phone so we can verify ownership before responding.

Privacy Policy Questions Before Account Access

These Privacy Policy answers focus on the searches we hear before an account is opened or a wallet is connected. We explain the practical route for data requests, device concerns and payment references, while keeping eligibility clear: access depends on local law and is offered where local law permits.

It covers account details, phone verification, device and browser signals, cookies, wallet references, support requests, retention and the steps available when you ask to access, correct or remove eligible data.

We use your phone number to create an account link, complete the phone verification step and identify the correct record when you contact support about Privacy Policy rights or login activity.

Yes. The policy covers references created through DANA, OVO, GoPay and QRIS, plus bank transfer or virtual account matching. We use those references for status checks without requesting your wallet password.

Open the support route connected to your account and ask for a data copy under the Privacy Policy. Provide your registered phone number and the requested record type so we can verify ownership.

You can request a correction through account support. State which detail is wrong, provide the updated value and use your registered phone for the ownership check before we assess the request.

Cookies can retain session status and support device checks. Your browser controls can limit them, but a change may require another login or phone verification before account access is restored.

You may request removal of eligible data through support. We first verify the account, then assess the request against security, record-matching and legal retention needs before explaining what can be removed.